How to Guarantee Your Airbnb Guests Gives You a 5-Star Review
Airbnb has become a popular choice for travelers who want a more unique and personalized experience. It can be a great source of income and add a lot of value to your life. However, like any other business, Airbnb is competitive. According to The Zebra, “Airbnb has 5.6 million active listings worldwide. There are at least 100,000 cities with active Airbnb listings. 150 million people use Airbnb to book vacation stays or experiences. Over 1 billion guests have stayed at Airbnbs.”
Obviously, if you want to make money you have to have customers. As a host, it’s important to stand out from the crowd and provide a comfortable and enjoyable stay for your guests. When it comes to the Airbnb platform, it’s all about the reviews. What your previous guests have to say will be the number one factor in whether or not you get bookings. Here are some best practices to increase your bookings, get 5-star reviews, and guarantee repeat customers.
Firstly, be responsive and communicative. Respond to inquiries and messages promptly and clearly to build trust with potential guests and ensure a smooth check-in process. Also, be upfront about any limitations or quirks of your space to manage guest expectations and avoid negative reviews.
Next, provide a clean and comfortable space with adequate amenities and bedding. Consider offering unique experiences like personalized city tours or cooking classes to make your Airbnb stand out. Be flexible and accommodate guest requests whenever possible, such as early check-ins or late check-outs.
Additionally, provide clear instructions for accessing your Airbnb and any amenities like Wi-Fi or appliances. Offer small extras like complimentary snacks or toiletries to make guests feel welcome. Encourage guests to leave reviews as they can increase your visibility on the platform.
Most importantly, be honest and transparent in your listing, including any limitations or potential drawbacks. Accept and incorporate guest feedback to continuously improve the guest experience. Remember, providing a comfortable and well-equipped space is essential for guest satisfaction.
So, follow these best practices and your Airbnb will be booked up in no time. Happy hosting!
Here are 20 items to make your Airbnb more comfortable for guests:
- Quality bedding and pillows
- Extra blankets and pillows
- Fresh towels and washcloths
- Toiletries (shampoo, conditioner, body wash, etc.)
- Hair dryer
- Iron and ironing board
- Luggage rack
- Full-length mirror
- Extra power outlets and charging stations
- Universal adapter
- Wi-Fi password
- Smart TV with streaming services
- Board games and books
- Fully equipped kitchen (cookware, utensils, dishes, glasses, etc.)
- Coffee and tea supplies
- Snacks and bottled water
- First aid kit
- Fire extinguisher and smoke detector
- Local guidebook and maps
For more suggestions, check out my Ultimate Shopping Guide for Airbnb Hosts!
I’ve been successful as an Airbnb host and Ambassador by following these best practices and providing a comfortable and well-equipped space. If you follow these suggestions, I’m certain that you can increase your Airbnb bookings, get 5-star reviews, and guarantee repeat customers.